Privacy statement

How your personal information is used by Bank of Scotland Foundation

Last updated 20 June 2012

1. Introduction

1.1 Bank of Scotland Foundation is an independent charity working with charities across Scotland supporting people and their local communities.  The privacy of our users is important to us and we take care to safeguard it.

1.2 Please read this Privacy Policy to understand how we use and protect the information that you provide to us through (the "Website"). 

1.3 By accessing any part of this Website or providing any information to us you consent to the use and transfer of your information on the terms set out in this Privacy Policy. 

1.4 We reserve the right to revise or supplement this Privacy Policy from time to time at our sole discretion and you agree to revisit this page regularly to ensure that you are familiar with the most current version. By continuing to access or use the Website you will be agreeing to any such changes. 

2. Information we collect from you

2.1 In general you can visit this Website without telling us who you are or revealing any information about yourself. However, there may be parts of this Website where we may need to collect personal information from you and by submitting your personal information you are consenting to it being used as set out in this Privacy Policy. 

2.2 We will collect information from you if you complete any forms on our site or if you contact us with comments or specific requests (for example by email).

3. Use of information collected

3.1 Domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the Website, pages viewed etc. We use this information to measure the use of our Website and to improve its contents. 

3.2 When other personal information, such as your name and email address is collected from you (for example through online forms or via email etc) we generally let you know at the time of collection how we will use that personal information. We may also use the personal information you provide or which we collect via this Website for the purposes of:

  • (i) providing you with services which you have requested and notifying you about important changes or developments to these services; 
  • (ii) updating our records about you; 
  • (iii) crime detection, prevention and prosecution; 
  • (iv) responding to your enquiries and complaints or to process your requests in relation to your information;  
  • (vii) making the Website easier for you to use and providing you with access to certain parts of the Website. 

3.3 Bank of Scotland Foundation will treat your personal information as confidential but may share it and disclose it outside the Bank of Scotland Foundation if: 

  • - you consent; 
  • - HM Revenue & Customs or other authorities require it; 
  • - the law or public interest permits or requires it; 
  • - required by us or others to investigate or prevent crime; 

3.4 By using the Website you consent to us using your personal information for the purposes described above. If you do not want to receive information described above from us, please contact at any time.

3.5 If your personal details change or if you have any queries about the use of your information, contact us at 

3.6 This data protection notice may change from time to time.  We suggest that you review it regularly to make sure that you are familiar with the latest version of the policy.  Where we are required to do so we will notify you of any changes. 

4. Use of cookies

4.1 Cookies are small text files that are downloaded to your device when you visit a website to enable our server to collect certain information from your web browser. Cookies in themselves do not identify the individual, just the computer used. Cookies and other similar technology make it easier for you to log on to and use the Website during future visits. 

4.2 The laws on cookies changed on 26 May 2011.  The changes mean that cookies on websites that are not essential for the operation of the Website can only be used with your specific consent.  If you have any questions about the Website’s use of cookies please email us on and we will be happy to clarify any questions or concerns you may have in relation to this. 

4.3  We are currently updating our cookies policy in line with the requirements of the new laws. You will shortly be able to view our updated policy here .

4.3 Cookies themselves only record which areas of the Website have been visited by the computer in question, and for how long. Allowing us or a third party to create a cookie does not give us access to your computer and we will not use cookies to track your online activity once you leave the Website. Cookies are read only by the server that placed them, and are unable to execute any code or virus. 

4.4 The Website uses different types of cookies, including some which are non-essential. Cookies may be used in this Website by us and by third parties to: 

  • - monitor and manage Website traffic; 
  • - to identify you when you visit the Website, to personalise the content of the Website for you; 
  • - temporarily to store details input into calculators and other tools on the Website.  

4.5 With most internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. If you want to know how to do this please look at the help menu on your web browser. However, please note that switching off or "opting out" of cookies will mean that you may not be able to use certain features of the Website. Find out more about the use of cookies and how to switch off cookies on 

5. Protecting your privacy

5.1 The Internet is a global environment and using the Internet to collect and process personal information necessarily involves the transmission of data on an international basis. By browsing this Website you acknowledge and agree to our processing of personal information in this way. We accept no responsibility or liability for the security of personal information transmitted via the Internet. 

5.2 Our Website may contain links and banner advertisements to other websites which are outside our control and not covered by this Privacy Policy ("third party websites"). If you access any third party websites using the links provided, the operators of these third party websites may collect information from you which will be used by them in accordance with their privacy policies, which may differ from ours. We do not accept any responsibility for any such third party websites, including without limitation for their accuracy, security, the products or services which they offer or for any information which is collected through them. You are responsible for reviewing and abiding by the privacy policies and website terms and conditions of any such third party websites.